Hoobuy’s public description says warehouse staff check visible details such as size, colour and defects after arrival. Its manual-order disclaimer also says Hoobuy cannot distinguish product quality or authenticity.
Use images for comparison
Compare the received item with the seller’s description and the option you selected. Look for obvious colour, size or visible-condition differences.
Keep the limit clear
Photography and visible inspection cannot establish material composition, long-term durability or authenticity. No product on this site is labelled genuine or authenticated.
Official reference: Hoobuy Help Center ↗